System maintenance: Enhancing your experience

Our systems in the UAE will be under maintenance on Sunday, 16 November 2025. During this period, some of our services may be unavailable: From 2:00 AM to 5:00 AM GST:
  • Mashreq Mobile App & Online Banking services
  • Mashreq ATMs and Cash & Cheque Deposit Machines
  • Call Centre and IVR services
From 4:00 AM to 4:30 AM GST:
  • E-commerce transactions on your credit & debit cards
This upgrade is part of our ongoing efforts to enhance our products and systems. Thank you for your patience and we regret any inconvenience caused.