NEO PLUS

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Step up to NEO PLUS and enjoy more from your savings, daily banking, investments & beyond

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The best savings anticipated profit rates for you!

Enjoy the highest savings rates in the UAE. As a NEO PLUS customer, get access to NEO PLUS Saver Account to earn 6.25% anticipated profit per annum when transferring salary, or 5% anticipated profit per annum if not transferring salary but maintaining AED 50,000+ balance. Let your money work harder for you.
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Fee-free everyday banking

With NEO PLUS, say goodbye to paying fees for your everyday banking needs. Enjoy zero fees on local & international money transfers, ATM withdrawals worldwide and chequebooks.
Up to AED 5,000 bonus
Get rewarded when you bank smart! Receive up to AED 3,500 for transferring your salary, plus an early bird bonus of up to AED 1,500 —because switching to NEO PLUS comes with serious perks!
100% Cashback with Home Finance
Get 100% cashback on the property evaluation fee (AED 2,625) when booking a Home Finance as a Mashreq Al Islami NEO PLUS salary customer.

Top-rated banking platform, servicing and security

Best-in-class wealth platforms

Invest how you want with Mashreq Al Islami’s wealth hub providing you access to UAE stocks, mutual funds and IPOs investments all from one powerful platform.

Top-rated banking app

Stay in control with Mashreq Mobile App, the #1 banking app in the UAE. From deposits to takaful, finance, credit cards and investments —manage all money matters effortlessly.

Advanced security features

Approve transactions with a security PIN on your trusted mobile device. With advanced AI fraud detection, your account and transactions remain protected in real time. Set spending limits, manage security, and report fraud through the all-in-one Security Hub—available anytime on the Mashreq Mobile App.

24/7 customer support

Whether you are seeking account information, managing transactions or simply have questions about our services, Mashreq’s customer support is available to you 24/7. Simply contact Mashreq Al Islami Customer Service Unit +971 44 24 4411.

Choose what’s best for you

NEO

NEO PLUS

NEO

NEO PLUS

Required Salary / Balance
AED 5,000 salary or AED 3,000 balance to avoid fall-below fee
AED 10,000 salary transfer OR AED 50,000+ balance across accounts & deposits, else moved to NEO
Product benefits

Anticipated profit on savings

Standard rates
Preferred anticipated profit rates on funds in NEO PLUS Saver Account – 6.25% anticipated profit p.a. with salary transfer & 5% anticipated profit p.a. without salary transfer

Home finance

  • Zero processing Fee
  • Zero Processing Fee
  • 100% cashback (worth AED 2,625) on property evaluation fee (applicable for only NEO PLUS Salary customers)
Rewards

Salary bonus

AED 250
Up to AED 3,500

Early bird bonus

Up to AED 1,500
Up to AED 1,500
Everyday banking

Fall-below fee

AED 21
Free

Money transfer (Local)

Aani transactions – Free IPI transactions – AED 0.5 UAEFTS transactions – AED 1.05
Free

Money transfer (International)

India & Pakistan – Free Other Countries – AED 26.25
Free

ATM cash withdrawals (Local)

Mashreq – Free Non-Mashreq – AED 2.1
Free

ATM cash withdrawals (International)

GCC - AED 6.3 Non-GCC - AED 21
Free

Chequebook issuance

AED 1.05 per cheque
Free
Other products

Wealth (Full suite - UAE Stocks, Mutual Funds, & IPOs)

Finance (For all your needs – be it Personal, Car or Home)

Takaful (Comprehensive range - Life, Pet, Motor and Savings)

Credit card (Multiple options – select your preferred)

Fixed deposits (Across tenures starting 1 month)

Servicing

In-app self-service

24/7 Customer Support

Security

Biometric Login

Security PIN for authentication

Security hub – Report Fraud, Lock / unlock card

Customize Transaction Limits

AI-based Fraud Detection

Unlock NEO PLUS benefits

Simply transfer your salary of AED 10,000+

Maintain a balance of AED 50,000+ with Mashreq

And you will automatically get NEO PLUS benefits. No extra step required – we’ll notify you as soon as your benefits are activated.

Frequently Asked Questions

You can qualify for NEO PLUS by meeting one of the following criteria: • Salary Transfer Customers: Transfer a monthly salary of AED 10,000 or more to your Mashreq account. • Non-Salary Transfer Customers: Maintain a minimum balance of AED 50,000 across your Mashreq accounts. For more details, please read the Terms & Conditions.
As a NEO PLUS customer, you enjoy: • 6.25% or 5% p.a. anticipated profit if you open a NEO PLUS Saver Account (see full details here) • No fall-below fee • Free local and international money transfers (Mashreq fee is waived; correspondent bank charges may apply) • Free ATM withdrawals (local & international) – applicable to 1 NEO Debit Card & 1 Mashreq Al Islami NEO Debit Card per customer (Mashreq fee is waived; correspondent bank charges may apply) • Free chequebook issuance • 100% cashback on property valuation fee for successful Home Finance bookings (only for Salary Transfer Customers)
You will become eligible automatically when: • Your salary of AED 10,000+ is credited to your Mashreq Account, or • Your end-of-day balance exceeds AED 50,000 • You will be notified once the benefits are activated for you
If your salary is not credited to your Mashreq Account for 2 consecutive months, your NEO PLUS benefits will be discontinued at the start of the following month. Example: If you were eligible in May but missed salary transfers in June and July, your benefits will end at the start of August.
If your balance remains below AED 50,000 for 2 consecutive months, your NEO PLUS benefits will be discontinued from the start of the following month. Example: If you were eligible in May but your balance drops in June and July, your benefits will end at the start of August.
Yes. You’ll automatically become eligible for benefits when you meet the criteria again: • Salary Transfer Customers: Benefits resume once your salary of AED 10,000+ is credited. • Non-Salary Transfer Customers: Benefits resume on the next month after maintaining a monthly average balance of AED 50,000.
No, Mashreq staff are not eligible for NEO PLUS benefits.
Mashreq reserves the right to review and assess transactions to ensure they align with your account profile. If misuse is detected, the bank may cancel or restrict your NEO PLUS benefits and take further action, including account closure.
To start earning profit, you must open a NEO PLUS Saver Account and transfer funds into it.
No. There is no need to apply or opt in. Once you meet the eligibility criteria, you automatically become eligible to NEO PLUS.
No. You can continue using your existing debit card to enjoy the fee waivers on ATM cash withdrawals.
No. The evaluation fee is refunded only after a successful Home Finance booking. If the Home Finance doesn’t go through, the fee will not be reimbursed.

Transparency

Terms & Conditions
Key Facts Statement