Our dedicated Customer Service Managers are available from 8:30am to 17:00pm (UAE) , Monday to Friday to assist you with your enquiries and complaints related to :
Corporate Account services
Payments and Cash Management Products
Trade – Letter of Credit, Guarantee, Discounting Status and other documents
You can write to your Corporate and Investment Banking Customer Service Team using your mashreqMATRIX online portal or emailing at : firstname.lastname@example.org
You may also contact us via phone at 800-CCSU / 800-2278. Or +971 442 46620 from outside the UAE.