We will revert to your query within 1 working day.
If you are uncontactable, we will email you on your registered email.
We will try to resolve your query within 3-4 working days.
We will always inform you in advance if we cannot resolve your query within 3-4 working days.
If you are not satisfied with the response/ resolution provided by Customer Care team, you can escalate to the next level.
Sanadak Escalation
We assure you that our complaint resolution process is fair and robust.
In case you have not received the formal final closure or not satisfied with the final resolution, you may refer your complaint to Sanadak.