You have several choices:
Mashreq Mobile App:
1. Search “Mashreq UAE” on Apple Store / Google Play & download Mashreq Mobile App
2. Login to the app and go to “Cards” in the menu
3. Select the required card to generate PIN
4. Go to “Reset PIN” under ‘Card Control’
Mashreq Online:
Login to Mashreq Online through mashreq.com and go to “Generate Card PIN” in the Quick Links section on the right hand side
Log in to the Mashreq Mobile App and follow the below steps:
a) Click on 'Activate Now' in the 'Card Ready to Activate' section on the Overview screen.
b) Enter the Expiry Date of the card.
c) Set up your preferred 4 digit PIN.
d) Enter the OTP send to your registered mobile number. That's it.
All our Debit Cards have the contactless (NFC) feature and you would require you to enter your PIN above a certain threshold.
You can withdraw AED 50,000 from your Debit Card at an ATM per day. (as per the Card Program)
The maximum amount you can withdraw via Card less Cash is AED 5,000 per day.
Daily you can withdraw up to AED 5,000, minimum AED 100. You are allowed to do Card less cash for AED 10,000 monthly only.
You can withdraw up to AED 50,000 with your Emirates ID while using our ITM service.
The Cardless cash code is valid for 24 hours.
Yes, our Debit Cards are enabled for online transactions, where you are required to enter the Card number, expiry date and CVV.
You can file a dispute for a Debit Card transaction by filling required details in the dispute form.
Download the form here and email the complete signed form at Dispute@Mashreq.com