Welcome to a Brilliant New World

عربى

Welcome to a brilliant new world

We’re thrilled to finally announce the new digital banking experience with the enhanced Mashreq Mobile App.

With an intuitive and simplified banking app, you will be able to access your financial information with just a few taps. Whether you need to apply for cards, request for finance, or manage your investments, you can now do it all on your smartphone - easily and efficiently.

More Features

Access to new credit cards

Get an instant finance

Open a term deposit instantly

Manage investments on the go

Access to new saving accounts

Convert your Mashreq Vantage Points into noon gift cards, miles & more

More Rewards

Get a higher salary bonus, up to AED 2500

Enjoy special treats on your birthday

Earn up to AED 2,000 as referral bonus*

Get up to AED 140 cashback in Early Bird rewards*

*Not Applicable for Mashreq Gold & Mashreq Private Banking customers

How does it work?

With the new Mashreq Mobile App, you will enjoy a myriad of benefits with a smoother user experience. So, what are you waiting for? Download it now and login with your existing Mashreq username and password. Update your current Mashreq Mobile App on App Store/Google Play Store and login with your existing credentials.

.

Frequently Asked Questions

: The new Mashreq Mobile app comes with an exciting new user interface with instant services and a host of new benefits and personalized offers, which will allow you to bank with ease. These Include: - 80+ instant services on the app - Personalized Offers - Higher Rewards - Access to Bank’s products - Instant Credit Card, Finance & Term Deposits - New savings accounts (Islamic Savings Account, Wakala Convenience account & more) - Convert Mashreq Vantage Points to cashback, miles or noon Gift Card easily
: • Update your current app on App Store/Google Play Store (You should have received an email) • If you are a Mashreq Neo customer, you can download the new Mashreq Mobile app (Mashreq UAE) from App Store/ Google Play Store
: Yes. You can continue to login to the new mobile app using your existing credentials.
: It’s simple. Follow the steps in this video
: You can access a full range of banking services via Electronic Facial Recognition (EFR). Watch the video
: • Yes, you will be able to see your payment history. • Yes, you won’t need to add your beneficiaries again. • Yes, you will be able to access all your banking products (Including Neo NXT)
: There will be no change to your Mashreq Vantage Points. You will be able to access and redeem Mashreq Vantage Points in the new Mashreq Mobile app.
: You can raise a query on the Mashreq Mobile app. Alternately you can also call our contact center at 04424-4444 / 04424 4411.
: No. You can continue using your existing Debit Card / Credit Card.
: No, you need not reset the card PIN.