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Schedule of Charges

With effect from 1st January 2018, all fees & charges mentioned below are subject to additional 5% VAT - Value Added Tax (with the exclusion of profit & currency conversion charges).

Item *Value  *Value Plus  First  Premium  Platinum Speed - X
Monthly Average Balance AED 10,000 or equivalent in other currencies AED 25,000 or equivalent in other currencies AED 50,000 or equivalent in other currencies AED 150,000 or equivalent in other currencies AED 350,000 or equivalent in other currencies
Fall Below Fee AED 300 p. m.  AED 400 p. m.  AED 400 p. m.  AED 550 p. m.  AED 650 p. m. 
Relationship Fee AED 100 p.m. or equivalent in other currencies  NIL NIL NIL NIL
Cheque Book Waived Waived Waived Waived Waived
ATM /DEBIT Card Waived Waived Waived Waived Waived
ATM replacement Waived Waived Waived Waived Waived
Transaction Fee (including Teller Transactions) > 5 transactions pm: AED 10 per transaction,
>20 transactions pm: AED 40 per transaction
> 7 transactions pm: AED 10 per transaction,
>20 transactions pm: AED 40 per transaction
> 7 transactions pm: AED 10 per transaction,
>20 transactions pm: AED 40 per transaction
> 15 transactions: AED 10 per transaction
> 30 transactions: AED 40 per transaction
> 20 transactions: AED 10 per transaction
> 40 transactions: AED 40 per transaction
Cash Handling Charges 0.1% of cash value, min AED 1000 for deposits over AED 1 million 0.1% of cash value, min AED 1000 for deposits over AED 1 million 0.1% of cash value, min AED 1000 for deposits over AED 1 million 0.1% of cash value, min AED 1000 for deposits over AED 1 million Waived
Account Statement Daily statement – AED 100 p.m.
Weekly statement – AED 50 p.m.
Monthly statement – AED 25 p.m.
Daily statement – AED 100 p.m.
Weekly statement – AED 50 p.m.
Monthly statement – AED 25 p.m.
Daily statement – AED 100 p.m.
Weekly statement – AED 50 p.m.
Monthly statement – AED 25 p.m.
Daily statement – AED 50 p.m.
Weekly statement – AED 25 p.m.
Monthly statement – AED 25 p.m.
Daily statement – AED 50 p.m.
Weekly statement – AED 25 p.m.
Monthly statement – AED 25 p.m.
Statement by Fax Statement by Fax : AED 100 weekly Statement by Fax : AED 100 weekly Statement by Fax : AED 100 weekly Statement by Fax : AED 50 per week Statement by Fax : AED 50 per week
Duplicate Account Statements Last 3 months – AED 25
3-6 months – AED 50
6-9 months – AED 100
9-12 months – AED 150
>12 months – AED 250
Last 3 months – AED 25
3-6 months – AED 50
6-9 months – AED 100
9-12 months – AED 150
>12 months – AED 250
Last 3 months – AED 25
3-6 months – AED 50
6-9 months – AED 100
9-12 months – AED 150
>12 months – AED 250
Waived Waived
Third Party Cheque withdrawal charges – (Only if a Third Party bearer presents the cheque on behalf of the entity) AED 60 per cheque AED 60 per cheque AED 60 per cheque Waived Waived
Daily charges upon account being overdrawn AED 50 AED 50 AED 50 AED 50 Waived
Account Closure Fee Within 0-6 months AED 100 Within 0 – 6 months, AED 500 Within 0 – 6 months, AED 500 Less than 6 months AED 250. Less than 6 months AED 400.
Over 6 months Waived Over 6 months, waived Over 6 months, waived More than 6 months waived More than 6 months waived
Account Dormancy Charge per month (applicable if no customer initiated transaction in any account for 12 months) AED 25 AED 25 AED 25 AED 25 AED 25
Monthly Account Management Fee
Free Zones Entities operating out of Flexi desk*** AED 100 AED 100 AED 100 AED 100 AED 100
Offshore Entities*** AED 100 AED 100 AED 100 AED 100 AED 100
Free Zone - Non Flexi desk & Non Offshore Entities AED 100 AED 100 AED 100 AED 100 AED 100
*Sourcing of “Value" and "Value Plus" variant has been discontinued.
*** Effective July 2018- AED 250  p. m. or equivalent in other currencies 
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Extension of due date AED 10 AED 10 AED 10 AED 10 Waived
Custodial Service per cheque AED 20 AED 20 AED 20 AED 20 Waived
Outstanding PDC report AED 25 AED 25 AED 25 AED 25 Waived
Replacement/premature withdrawal per cheque AED 25 AED 25 AED 25 AED 25 Waived
Item *Value  *Value Plus  First  Premium  Platinum Speed - X
Inter - city clearing (IBCI) AED 10 AED 10 AED 10 AED 10 AED 10
Special Clearing AED 205 AED 205 AED 205 AED 205 AED 205
Collection within UAE AED 50 AED 50 AED 50 AED 50 AED 50
Collection outside UAE AED 100 AED 100 AED 100 AED 100 AED 100
Foreign Currency Cheques/Drafts Purchased AED 100 AED 100 AED 100 AED 100 AED 100
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Inward clearing / book transfer AED 350 AED 350 AED 350 AED 350 AED 350
Outward local Clearing / Inter - City / Clean Collection AED 50 AED 50 AED 50 AED 50 AED 50
Item *Value  *Value Plus  First  Premium  Platinum Speed - X
Request for Photocopy of Cheques
(less than 6 months)
AED 100 AED 100 AED 100 AED 50 Waived
More than 6 months old AED 200 AED 200 AED 200 AED 100 Waived
Stop Payment per Cheque AED 200 AED 200 AED 200 AED 100 Waived
Stop Payment per Cheque (Max) AED 500 AED 500 AED 500 AED 300 Waived
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Credit into Mashreq A/C Waived Waived Waived Waived Waived
Credit account with other banks AED 100 AED 100 AED 100 AED 100 AED 100
Paid by PO/DD AED 50 AED 50 AED 50 AED 50 AED 50
Credit into Mashreq a/c from Vostro a/c AED 25 AED 5 AED 5 AED 25 AED 25
Copy of Inward Remittance Swift Message Less than 6 months AED 50 
More than 6 months AED 150
Waived Waived Less than 6 months AED 50 
More than 6 months AED 150
Waived
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Draft / pay order Issuance AED 25 AED 25 AED 25 AED 25 AED 25
Request - stop payment pay order/DD AED 100 AED 100 AED 100 AED 100 AED 100
Request -Issuance of duplicate PO/DD AED 25 AED 25 AED 25 AED 25 AED 25
Local Funds Transfer in AED  AED 20 AED 20 AED 15 AED 10 Waived
(Transactions done at Branch)
Local Funds Transfer in AED  AED 15 AED 12 AED 10 AED 8 Waived
(Transactions done Online using Mashreq Business Online & SnappBiz)
International or Local Funds Transfer in Foreign Currency  AED 60 AED 50 AED 50 AED 45 Waived
(Transactions done at Branch)
International or Local Funds Transfer in Foreign Currency  AED 50 AED 45 AED 35 Waived Waived
(Transactions done Online using Mashreq Business Online & SnappBiz)
Responding / raising inquiries on behalf of customers AED 50 AED 50 AED 50 Waived Waived
Cancellation of remittance instructions (Funds already remitted) AED 100 AED 100 AED 100 AED 100 AED 100
Cancellation of DD/PO  AED 50 AED 50 AED 50 AED 50 AED 50
Original instrument presented)
Copy of outward remittance transmitted Less than 6 months AED 50  Less than 6 months AED 50  Less than 6 months AED 50  Waived Waived
More than 6 months AED 150 More than 6 months AED 150 More than 6 months AED 150
TT returned due to discrepancy, per transaction AED 50 AED 50 AED 50 AED 50 AED 50
Swift copy charges,per Swift copy AED 25 Waived Waived Waived Waived
Auto - fax of OTT/ITT advices (monthly charge) AED 100 AED 100 AED 100 Waived Waived
Additional charge for outward remittances OR International Telegraphic Transfers (applicable to charge code ‘OUR’ only)*
Currency of Transfer – USD (US Dollar) AED 50
All other Currencies (excluding the above) -
*This charge will be in addition to bank’s remittance fees, if applicable.
Remitter has the option to bear the corresponding Bank’s charges. The Bank, at any time at it’s sole discretion and determination, can replace, change, amend or supplement any of the charges herein mentioned. 
Minimum of AED 50 or the fees below, whichever is higher:
Type of Transaction Business Banking
Same Currency FCY Withdrawal / Deposit of Cash <= AED 1,000,000 Eqvt 1.00%
Same Currency FCY Withdrawal / Deposit of Cash > AED 1,000,000 Eqvt 1.50%
Cross Currency FCY Withdrawal / Deposit Waived
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Setup, per SO AED 100 AED 100 AED 100 AED 50 Waived
Amendments, per SO AED 50 AED 50 AED 50 AED 25 Waived
PO Transaction Fee AED 20 AED 20 AED 20 AED 10 Waived
DD Transaction Fee AED 30 AED 30 AED 30 AED 15 Waived
TT Transaction Fee AED 60 AED 60 AED 60 AED 30 Waived
Insufficient funds to execute AED 60 AED 60 AED 60 AED 60 AED 60
Request - calling back funds remitted against standing instructions AED 200 AED 200 AED 200 AED 100 Waived
Copy of standing order instruction application Less than 6 months AED 50  Less than 6 months AED 50  Less than 6 months AED 50  Waived Waived
More than 6 months AED 150 More than 6 months AED 150 More than 6 months AED 150
Standing order cancellation or suspension 20 (per instance) 20 (per instance) 20 (per instance) Waived Waived
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Trade License          
Valid TL not provided within 60 days after expiry Nil Nil Nil Nil Nil
Valid TL not provided within 61-89 days after expiry AED 250 AED 250 AED 250 AED 250 AED 250
Valid TL not provided within 90-119 days after expiry AED 400 AED 400 AED 400 AED 400 AED 400
Valid TL not provided every 30 days thereafter AED 600 AED 600 AED 600 AED 600 AED 600
Bank Certificate/ Letter Requests, per Letter          
Account Balance AED 100 AED 100 AED 100 Waived Waived
Underformation Letters - Long Form AED 675 AED 1000 AED 1000 AED 675 AED 675
Underformation Letters - Short Form AED 300 AED 1000 AED 1000 AED 300 AED 300
Audit Confirmation Reports AED 100 AED 100 AED 100 AED 100 AED 100
Certificate for A/C Closure AED 150 AED 150 AED 150 AED 150 AED 150
Other reference letters/ confirmations (eg Ac conduct) AED 100 AED 100 AED 100 Waived Waived
UAE Central Bank Switch & ATM Charges          
From Mashreq ATM Machines (UAE) Waived Waived Waived Waived Waived
Non Mashreq ATM Cash Withdrawal (UAE) AED 2 AED 2 AED 2 AED 2 AED 2
Non Mashreq ATM Balance Inquires ( UAE) AED 1 AED 1 AED 1 AED 1 AED 1
Reject Transactions (UAE) AED 1 AED 1 AED 1 AED 1 AED 1
GCC ATM usage AED 6 AED 6 AED 6 AED 6 Waived
International Transactions AED 20 AED 20 AED 20 AED 20 Waived
Fax response to miscellaneous queries AED 40 AED 40 AED 40 AED 40 Waived
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Online Banking"Mashreq Business Online " Waived Waived Waived Waived Waived
Mashreq Business Online Token Initial Charge (One-time) AED 750 AED 750 AED 750 AED 750 AED 750
Mashreq Business Online Token Annual Charge AED 120 AED 120 AED 120 AED 120 AED 120
Item *Value  *Value Plus  First Premium  Platinum Speed - X
Lodgment of Direct Debit Authority Request AED 200
DDA Amendment (Lodgment) AED 200
Confirmation of DDA AED 30
DDA Amendment (Confirmation) AED 30
DDA Cancellation AED 200
Processing of 'Stop Payment' requests AED 200
DDR Return Due to insufficient funds AED 100

WPS PAYROLL
(Please check the Employer ID with Ministry of Labor before using this service)

Charges for submitting WPS salary file at the Branch
(effective 01st April 2017)

Charges for submitting WPS salary file through Mashreq Business Online

To Mashreq Account

AED 15/- PER RECORD

AED 5/- PER RECORD

MINIMUM AED 300/- PER SIF FILE

MINIMUM AED 100/- PER SIF FILE

To Other Bank account

AED 15/- PER RECORD

AED 5/- PER RECORD

MINIMUM AED 300/- PER SIF FILE

MINIMUM AED 100/- PER SIF FILE

NON - WPS PAYROLL

To Mashreq Account

NONE

To Other Bank account

AED 10/- PER RECORD MINIMUM AED 50/- PER REQUEST

  ISLAMIC BUSINESS FINANCE SELF-EMPLOYED PERSONAL FINANCE SECURED BUSINESS FINANCE
Profit Rate (pa) Competitive Rates Competitive Rates As per prevailing Product Rates
Processing / Issuance Charge 1.35% of the Islamic Business Finance 1% of the finance amount
(minimum AED 500 & maximum AED 2,500)
1.35% of the Islamic Business Finance
Takaful (Insurance) Charge 0.65% of the finance amount p.a. 1% p.a. of the finance amount 0.65% of the finance amount p.a.
Late Payment Fee/Cheque Return  AED 300 per installment 2% of delayed amount
(minimum AED 50 & maximum AED 200)
AED 300 per Installment
Permanent Release/Clearance Letter AED 200 NA AED 200
Liability Letter Up to AED 500 per letter Up to AED 100 per letter Up to AED 500 per Letter
Change of PDC/Recovery Account AED 100 NA AED 100
Postponement Fee NA AED 100 per postponement Nil
Property Takaful Insurance Charge - - 0.06% p.a. of the property value
Property Valuation Fee - - AED 2,500/ property
Pre-termination Compensation
Through Other Banks 5% of the Outstanding Amount 1% of the remaining balance or AED 10,000, whichever is lower 1% of the Outstanding Amount
For Repeat Finance 1% of the Outstanding Amount 1% of the Outstanding Amount
Through Own Sources 5% of the Outstanding Amount 1% of the Outstanding Amount
Agency Fee AED 735 per transaction AED 735 per transaction AED 735 per transaction
       
** Rates are calculated on a reducing balance basis.
Item   *Value  *Value Plus  First Premium  Platinum Speed X
DEBIT Card   Waived Waived Waived Waived Waived
Debit Card replacement   Waived Waived Waived Waived Waived
Debit Card Currency Conversion Fee**   ~ 2% ~ 2% ~ 2% ~ 2% ~ 2%
Cash Withdrawal Mashreq ATM's (in UAE) Waived Waived Waived Waived Waived
  Other banks ATM (in UAE) AED 2 AED 2 AED 2 AED 2 AED 2
  Other banks ATM (in GCC) AED 6 AED 6 AED 6 AED 6 Waived
  Other banks ATM (Internationally) AED 20 AED 20 AED 20 AED 20 Waived
Balance Inquiry transactions Mashreq ATM's (in UAE) Waived Waived Waived Waived Waived
  Other banks ATM (in UAE) AED 1 AED 1 AED 1 AED 1 AED 1
  Other banks ATM (in GCC) AED 3 AED 3 AED 3 AED 3 AED 3
  Other banks ATM (Internationally) AED 3 AED 3 AED 3 AED 3 AED 3
Declined transactions Mashreq ATM's (in UAE) Waived Waived Waived Waived Waived
  Other banks ATM (in UAE) AED 1 AED 1 AED 1 AED 1 AED 1
  Other banks ATM (in GCC) AED 3 AED 3 AED 3 AED 3 AED 3
  Other banks ATM (Internationally) AED 3 AED 3 AED 3 AED 3 AED 3
Retrieval of sales slip   AED 25 AED 25 AED 25 AED 25 AED 25
PIN Mailer replacement/ re-issue fee   AED 25 * AED 25 * AED 25 * AED 25 * AED 25 *
*Waived for PIN generation through PIN PAD machine in branch
** This includes fee charged on international transactions done in AED
Item Rates for Mashreq Al Islami
Issuance commission on Sight LC 1/6% pm (minimum 3 months) minimum AED 500
Issuance commission on Usance LC 1/6% pm (minimum 3 months) minimum AED 500
Revolving LC Commission on each drawing of amount revolved 0.250% pm (minimum 3 months) minimum AED 100
Amendments to LCs (other than in value or expiry date) AED 200
Extension &/or enhancement in LC value AED 200 plus Standard LC Charges
Cancellation AED 250
Acceptance commission (LC expiry to draft maturity) 1/6% pm(minimum 3 months) minimum  AED 500
Handling charges for discrepant documents AED 200
Settlement of open account transactions (against Trust Receipt) Flat AED 250 for Trust Receipt values = AED 2 Million, and Flat AED 500 for all Trust Receipt values > AED 2 Million
Bills not settled within agreed time frame Minimum 2% penal rate over and above the agreed interest rate
Issuance of Shipping Guarantee (with margin) AED 150
Issuance of Shipping Guarantee/ Customs Duty Guarantee (without margin) 0.250% of invoice value, minimum AED 150
Item Rates for Mashreq Al Islami
Documentary collection handling commission 0.125%, minimum AED 250
Documents delivered free of payment (where authorised by Presenter) 0.250%, minimum AED 250
Avalisation of drafts 0.125%, minimum AED 300
Documents transferred to local banks 0.125% per month (minimum 3 months) minimum AED 250
Amendments to bills for collection AED 100
Admin. fees on documents held unpaid after one month of sight or due date AED 150
Documents returned unpaid AED 150
Item Rates for Mashreq Al Islami
Pre advice of LC AED 150
Advising of LC AED 300
LC Confirmation Applicable Commission as per bank/country risk consideration
Advising LC amendments AED 200
Transfer of LC 0.250%, minimum AED 1500
Documents processing/negotiation commission 0.125%, minimum AED 750
Commission on documents forwarded to nominated banks for negotiation 0.125%, minimum AED 250
Reimbursement AED 500 or USD 140 or EUR 100
Discrepancy handling charges USD100 per set of docs.
Assignment of proceeds under (Export) LCs 0.125% min AED 750*
Claiming of re-imbursement charges under Export LC AED 150
Remittance of funds through third bank AED 180
Processing fee on packing credit AED 350
Pre-Checking of Export LC Documents AED 500
*Charges effective 01-May-2017
Item Rates for Mashreq Al Islami
ODBC documents handling charges 0.125%, minimum AED 250
Amendments to bills for collection AED 100
Documents returned unpaid AED 100
Free of Payment release for Export Collection Documents 0.25% min AED 150
Item Rates for Mashreq Al Islami
Processing fee 0.125%, minimum AED 250
Item Rates for Mashreq Al Islami
Processing fee 0.125%, minimum AED 250
Item Rates for Mashreq Al Islami
Commission on issuance of Contract Finance Guarantees like bid bonds/performance bonds/advance payment guarantees/maintenance/ retention/SBLC and other guarantees 3.4% Per Annum (minimum 3 months) minimum AED 500
Commission on issuance of Auto Renewal Guarantees 3.4% Per Annum (minimum 3 months) minimum AED 500
Open-ended guarantees 3.4% Per Annum (minimum 3 months) minimum AED 500
Commission on guarantees passed on AED 250
Amendment of LG (other than extension or enhancement) AED 250
Item Rates for Mashreq Al Islami
Full text swift/telex charges AED 400
Brief text swift/telex charges AED 200
Courier Charges AED 300
Other swift messages USD 30
Request for photocopy of documents Less than 6 months old AED 50 
More than 6 months old AED 150
Item Rates for Mashreq Al Islami
Commission in lieu of Exchange on transactions involving Foriegn Currency 0.250% minimum AED 150